Question

A staff member in the Customer Service department at your technology company is complaining that they cannot access the internet on their PC. After questioning other users in the department, it is discovered that only one computer is affected. The current Ethernet cable connection is replaced with a known working Ethernet cable connection with no change in connectivity. What is the most likely cause of the connectivity issue?

There is an issue with the internet provider.
The entire network is down.
There is a weak wireless signal.
The PC’s NIC is faulty.

Accepted Answer

The PC’s NIC is faulty.

Answer

There is an issue with the internet provider.

Answer

There is a weak wireless signal.

Answer

The entire network is down.

Question 1 - 220-1202 Software Troubleshooting Practice Test for the CompTIA A+ Core Series Exam