Frequently Asked Questions
How much does your study material cost?
Our practice questions, study guide, and flashcard study material is all 100% free to study online. Our free content is ad-supported. You can support us and study without ads by upgrading your account.
I’m having trouble on a particular problem, can you explain it further?
Unfortunately, we do not have the resources to answer individual questions about each and every problem. However, you can find help through our awesome community! Please visit the Discussion section of your exam to ask a question. (If you’re feeling generous, you can also help out others by answering their questions.)
When you find an error or issue with a problem, please select the ‘Report a problem’ button for that question and we will review it as soon as possible.
Are these the actual questions from the test?
While we make every effort to create practice questions similar to what you will see on test day, they are likely not the EXACT same questions. Why? Testing companies do not release the current versions of their test questions, because students could simply memorize answers and effectively, cheat. On the bright side, our practice questions will be the same style, construction, and difficulty level of the questions you will encounter on your test, so studying is very much recommended!
How do I do a guest post for your website?
All of our writing is done by staff writers so we do not accept guest posts.
Where can I find downloads for my exam?
Visit the Practice Test, Flashcards, or Study Guides for your exam and select ‘Download’. Once you’ve signed in to your account and purchased downloads for your exam, you can return to the Practice Test, Flashcards, or Study Guides page to complete the download.
Why am I still seeing ads after I upgraded my account?
You’ll need to sign in to your account to access the account upgrades you purchased for an exam. Your account upgrades are available only for the exam you purchased. A separate purchase is required to upgrade your account for another exam.
What payment methods do you accept?
We offer a few ways to make a payment: Credit or Debit Card, Prepaid Card (like a Visa® Prepaid Card or Prepaid Mastercard®), Apple Pay on Apple devices, Google Pay on Android devices (Google Pay will allow you to add PayPal as a payment method)
Can I take my ServSafe exam on your website?
No, our website is for study only. To take your ServSafe exam and earn your certificate, you will need to go through ServSafe directly.
I have an issue or a question about my purchase.
Please reach out to firstname.lastname@example.org and we’ll assist you with any questions or issues with your purchase.
Have a question about our website that you don’t see answered here?
If you have a question that you don't see answered here, get in touch and we’ll do our best to help you out.Ask