Question 24 - 220-1201 Hardware and Network Troubleshooting Practice Test for the CompTIA A+ Core Series Exam

You receive a call from a panicked employee stating that he cannot hear anything on his laptop. The employee has an extremely important Zoom meeting to attend in a few minutes, and he has to be able to hear his boss. What is the first thing you should do when troubleshooting the laptop’s audio?

Hint

Be sure to consider describing words like first (second, third, etc.), prior to, priority, prioritize, next, last, before, between, initial(ly), immediate(ly), final, latest, and after in questions. They indicate that there is one particular correct answer, even if the other answer choices may be related to the question.

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