Question

You work in a busy medical office that has four phone lines. A patient calls and says they have been shot. What should you do?

Accepted Answer

Keep the patient on the line and call 911 from another line.

Answer

Tell them to hang up and call 911.

Answer

Call for the doctor immediately.

Answer

Ask them for more details about the injury and instruct them to apply pressure to the wound.

Question 13 - Medical Office Management Practice Test for the Medical Assistant test