A patient calls and wants to be seen in the next hour. What is your best response?
“Can you tell me more about the symptoms you’re having and how long you’ve been having them?”
“I would recommend you go to urgent care. Where do you live? I can assist you in finding one close by.”
“I’m so sorry, we have no more appointments available for today. I can schedule you for our first appointment tomorrow morning if you’d like.”
“Are you a current patient?”
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