Question

Which of these outgoing phone calls would be the most appropriate for a medical assistant to make?

Accepted Answer

a call to the pharmacy to phone in a patient's approved prescription refill

Answer

a call to a patient who has a question about their new diagnosis of diabetes

Answer

a follow-up call to a patient who was dissatisfied with their medical treatment

Answer

a call to a patient who has unexpected test results

Question 1 - Medical Office Management Practice Test for the Medical Assistant test