Flashcard 10 - Psychology and Communication Flashcard Set for the Medical Assistant test


The correct answer is:



A critical skill for all medical professionals is the ability to explain complex medical information in laymen’s terms that are useful to the patient. This needs to be done without the use of complex terms and acronyms that the average person might not understand (jargon). It is important to remember who your audience is when sharing information, and modify your vocabulary appropriately.

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