Frequently Asked Questions and Answers about the U.S. Citizenship Test

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About the U.S. Citizenship Test

Where can I find information about my exam?

Visit this introduction to the U.S. Citizenship Test to find general information that will help with planning for your exam. You will find information about exam costs, scoring and availability.

How can I know I'm prepared for my exam?

Visit Practice Test for the U.S. Citizenship Test to see an overview of all the subjects you’ll need to know to pass your exam. This page provides a helpful introduction to everything you’ll want to practice and learn.

I’m having trouble with a particular problem, can you explain it further?

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