Question 9 - Communication Practice Test for the CNA

Which of these is not part of the process upon entering a resident’s room for the first time?

telling the resident your name
knocking and waiting a few seconds before entering
speaking to the resident using his or her name
showing the resident your licensing card

Hint

Be alert for words like not, except, false, incorrect and other negative word forms in questions. These words change the purpose of your search for the correct answer.

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