Question

A resident tells you that he feels like he’s “got a lump in his chest.” An example of clarifying the message he’s communicated to you would be to ask him `____`.

Accepted Answer

“Let me see if I understand what you mean. You feel like you have fullness in your chest?”

Answer

“Tell me more about that?”

Answer

“Do you feel pain?”

Answer

“Are you having any palpitations or radiation of your symptoms?”

Question 25 - Communication Practice Test for the CNA