Question

Which of these describes the *most likely* reaction a resident has upon hearing a nursing assistant criticize fellow co-workers?

Accepted Answer

It makes the resident feel uncomfortable.

Answer

It makes the resident feel like he or she can confide in you.

Answer

It makes the resident feel validated in his or her feelings.

Answer

It makes the resident feel you really care about him or her.

Question 20 - Communication Practice Test for the CNA

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