Question

Sometimes the best response for a nursing assistant is to assure the resident you are listening.  Which of these behaviors is the *best* way to exhibit good listening skills?

Accepted Answer

turning in the resident's direction and responding when it is appropriate

Answer

talking to the resident while you continue to work

Answer

asking questions that direct the conversation further

Answer

speaking about your own experiences on the topic to direct the conversation

Question 2 - Communication Practice Test for the CNA