Question

The nurse working in the ICU takes a phone call from an unknown person inquiring about the status of one of the patients under her care. Which of the following is the *best* course of action for the nurse?

Accepted Answer

Check the patient’s chart to see if the person is listed to receive confidential information about the patient’s medical condition and care.

Answer

Tell the person that the information cannot be given over the phone.

Answer

Tell the person the patient’s condition and reassure them the best care is being given.

Answer

Take all of the caller’s information and list it in the patient’s chart prior to sharing the requested information.

Question 10 - Management of Care Practice Test for the NCLEX-RN Exam

Hint