Returns and Refund Policy

If you require any more information or have any questions about our Returns and Refunds Policy, please feel free to contact us by email at info@unionmediallc.com. The satisfaction of our customers is of extreme importance to us.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our refund and return policy. The following terms are applicable for any products or services that you purchased with us.

If you have any issues or difficulty using our products, please contact support@unionmediallc.com. We want you to succeed on your exam, and we’re here to help. If we're unable to resolve your issue, we are happy to issue a refund.

Refunds

We're convinced our products will help you earn the exam results you are looking for.

If you purchased any one of our products and do not recoup your investment in the form of the exam result you want, or if you are not satisfied with your purchase, you may request a refund within 60 days of your purchase by sending an email to info@unionmediallc.com.

We will reimburse you no later than 14 days from the day on which we receive your refund request form. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Returns

You are responsible for the cost and risk of returning the item to us. Before sending your item, you must confirm the details of your return with us by emailing info@unionmediallc.com. You should send the item to the following address:

11201 Ed Brown Rd, Charlotte, North Carolina, 28273

We cannot be held responsible for items damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item or proof of received return delivery.

We will reimburse you no later than 14 days from the day on which we receive the returned items. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.