Question 19 - 220-1102 Operational Procedures Practice Test for the CompTIA A+ Core Series Exam

Fred is one of the junior help desk personnel at your company and asks for your help in reviewing troubleshooting theory, since you have passed your CompTIA A+ exam. He is troubleshooting a new customer issue and has established a likely cause, but he is not sure what step to take next. What should Fred do at this point?

Create a FREE profile to save your progress and scores!

Create a Profile

Already signed up? Sign in

Practice Test Downloads

Study offline with printer-friendly downloads. Get access to 620 printable practice questions and more. Upgrade to Premium