Question 24 - 220-1101 Hardware and Network Troubleshooting Practice Test for the CompTIA A+ Core Series Exam

You receive a call from a panicked employee stating that he cannot hear anything on his laptop. The employee has an extremely important Zoom meeting to attend in a few minutes, and he has to be able to hear his boss. What is the first thing you should do when troubleshooting the laptop’s audio?

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