Question

You are an IT technician for a marketing firm, and an employee places a laptop on your desk. The bottom cover of the laptop appears to be swollen like the tablet in this picture. What is the *first* thing you should do when confronted with the laptop?

![21 Laptop Side Image.jpg](https://uniontestprep.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBK1ZPQVE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--75a0f74b35c2311b845e5a84111124ef74ac789f/21 Laptop Side Image.jpg)

Accepted Answer

Ensure the laptop is powered off.

Answer

Remove the front cover.

Answer

Remove the rear cover.

Answer

Replace the battery.

Question 21 - 220-1101 Hardware and Network Troubleshooting Practice Test for the CompTIA A+ Core Series Exam