Question

Ken is at the office enjoying some Netflix time while on a break, when suddenly the sound stops coming out of his new speakers. Before he checks on anything, he contacts you at the IT Help Desk by phone. What is the first thing you would tell Ken to check?

Check for any recent automatic updates.
Check the sound card drivers.
Check the video card drivers.
Check to see if anything is unplugged.

Accepted Answer

Check to see if anything is unplugged.

Answer

Check the video card drivers.

Answer

Check the sound card drivers.

Answer

Check for any recent automatic updates.

Question 11 - 220-1101 Hardware and Network Troubleshooting Practice Test for the CompTIA A+ Core Series Exam