Question

As a nursing assistant, you may encounter residents who are anxious or feeling unsettled about either their circumstances or surroundings. The *best* response in dealing with this anxiety is to `____`.

Accepted Answer

speak in a calm voice and exhibit a calm and comforting demeanor

Answer

turn on the radio or television to distract the resident from their immediate thoughts

Answer

open the shades to let in more light and brighten the surroundings

Answer

leave the room so the resident can re-group and re-focus in private

Question 5 - Emotional and Mental Health Needs Practice Test for the CNA