Question

The nurse notices a patient is becoming increasingly loud and agitated. Which of these statements by the nurse would provide the *best* opportunity for de-escalating the situation?

Accepted Answer

“You sound frustrated. Can you please tell me what is bothering you?”

Answer

“If you don’t quiet down, I will have to give you your PRN Ativan!”

Answer

“You need to calm down.”

Answer

“I will not help you until you use your big-boy voice.”

Question 11 - Musculoskeletal/​Neurological/​Psychosocial Practice Test for the CCRN

Question 11 - Musculoskeletal/Neurological/Psychosocial Practice Test for the CCRN